FAQ

When can I expect my purchase?

All items will be shipped within 5-7 business days. All Montreal, Toronto and Ottawa orders placed prior to June 20th, 2022 will be shipped to your home. After this date, all orders will be shipped right to camp. As of June 8th, 2022, all International orders will be shipped right to camp.

What is the cost of shipping?

We offer free pickup in Montreal. Shipping anywhere else in Canada or if you would like to have your order shipped in Montreal, it will cost a flat fee of $15. If you want the items to ship internationally, please reach out separately before processing your order, as additional shipping rates will vary.

Where is the Montreal pickup location?

Montreal pickup location:
8168 Chem. Montview
Mont-Royal, QC
H4P 2L7
Hours: 9am-5pm

Who do I contact with questions about the e-Store or my order?

If you have any questions or concerns, please send an email to cbbostore@gmail.com. 

Defective Merchandise

Claims for receipt of defective merchandise must be reported within 30 days. If product is damaged, broken or defective, please contact cbbostore@gmail.com. 

Shortages

If a shipment appears damaged, make a note on the transportation receipt "received in bad order" then if on opening the goods are damaged or missing please notify your courier. If a shipment appears to be in good order but some items are missing please notify us within five (5) working days of receipt in order to make the appropriate adjustments.